701-707 Princes Road, Dartford, Kent, DA2 6EA
01322 838 979 07920 002025 [email protected]

Customer Reviews

We pride ourselves on our high standard of customer service.

But don't just take our word for it, read our customer reviews below.

John Simpson
06/07/2019
Customer Review
Excellent choice of 7 seaters, all looked in very good condition. Ashley is a gent - very clear, not pushy, let us take the car for a ride, all the little things that needed sorting were sorted promptly and without any quibbles. Highly efficient service, and having driven the car for a week now I have absolutely no complaints. I would be happy to return here.
Katia J
06/07/2019
Customer Review
Very happy with the service, easy paperwork excellent delivery service.. got my car in 3 days
Derek M
06/06/2019
Customer Review
A very good experience from beginning to end. Ash made the whole process very simple and straightforward. Id have no hesitation in purchasing another vehicle from these guys even though their dealership is the furthest one away from where I live.
Kevin Dawson
28/03/2019
Customer Review
Wanted to go from BMW saloon to BMW SUV , looked outside my local area for my next car, glad we did, great, no pressure sales, quick and easy transaction and a great car. Saved myself £2000 on anything similar locally, great deal on a warranty too, they deal with the warranty and I can get any work done locally if needed, fantastic peace of mind
Iain Dinning
28/03/2019
Customer Review
Polite, curteuous, efficient and very helpful. Both guys I dealt with were eager to help and answered any questions without hesitation and made the experience seemles. On collection had the paperwork all ready and it was a very simple exercise to drive away. Great experience
Steve Parker
26/03/2019
Customer Review
Have been looking for a car for a while and settled on a Peugeot 308sw from The Car Outlet. Although they arent local to me (about 65 miles away) I was impressed by the website and how the car was described, as well as the excellent company reviews. Was dealt with by Ash in a polite, friendly and professional manner. My car was even better than described and after some good natured haggling we struck a deal. Full inspection, MOT and ready for delivery the day after next. Very impressed with this company and trust me, all the positive reviews on here truly reflect Ash and the cars he sells. I wouldnt hesitate to buy from him again.
Rachel Yates
25/03/2019
Customer Review
I would highly recommend the car outlet to anyone. The staff are friendly, professional and extremely helpful. The service they provide went above and beyond what I expected. I will definitely use this company again in the future and would recommend anyone else to do so too. You will not be disappointed!
Ajoke O
25/03/2019
Customer Review
I was given details information of the car, during the process, staff were friendly and helpful.
Fred
04/02/2019
Customer Review
We called on the spur of the moment late on a Sunday, the manager waited for us to turn up, we then spent some time looking over the vehicle and taking a test drive, all was well, no issues. We struck a deal left a deposit and picked the vehicle up later, it had a service , MOT and a valet Thanks a lot guys
Penelope R
31/01/2019
Customer Review
Purchased a vehicle all the way from Liverpool, at first I was nervous of buying a car considering the distance from myself and the garage but because of the selection of cars available I decided to make the 4 and a half hour journey to Dartford and my god was it worth it! The only thing was it took me a while to choose from 3 cars but I got there in the end. I could see the salesman was busy but he was so professional whilst dealing with telephone calls and other customers it still felt I was the only customer there - sign of a good garage! I've had the vehicle for 4 months now and I love it.
Zac B
31/01/2019
Customer Review
Top car salesmen and very helpful with the service.
Muntazir H
30/01/2019
Customer Review
Excellent service and really nice people. They helped out a lot and they were truthful and informative about the cars they had and how they would handle
Joe Wright
03/11/2018
Customer Review
Can't fault their service, very professional and kind.
David M
22/09/2018
Customer Review
I purchased a Jeep Cherokee from the Car Outlet, the service we got from Ash was next to none, he made us feel welcome and was very honest and he was very patient with us, that was on Sunday the 9th 4 days later my partner went back and purchased the Merc E class convertible purely because of Ash, Ash is a valuable asset to the company it is without a doubt i would recommend the car outlet to anyone when purchasing a car. thank you so much Ash.
Allan M
20/09/2018
Customer Review
Dealing with The Car Outlet, made buying a car enjoyable. Fantastic service and nothing is too much trouble to the staff. Highly recommend The Car Outlet
Mark H
05/09/2018
Customer Review
We found the people at Car Outlet approachable and professional. They inspired confidence - they were completely dedicated to a happy and successful outcome to the purchase. They have an impressive stock and knowledge of MPVs. We would recommend Car Outlet to anyone
Simon W
01/09/2018
Customer Review
Professional and fast, the team were great and the work undertaken as promised was complete with covering documentation.
Viorrey S
14/08/2018
Customer Review
The Car Outlet were absolutely amazing! I'm from the Isle of Man and they were able to bring the boat up to the Liverpool docks for me so I could take it on the boat. I had the car RAC tested as I was concerned as I wasn't able to see there vehicle in person or take it for a test drive. The garage was nothing but helpful and were in contact at every stage. When the car arrived it was beautifully clean and they had sorted all the paperwork for me and it was effortless. We took it on the boat and we were very happy when we got home we realised that we couldn't tax the car so They were able to tax the car for me in the uk which I then reimbursed. Which was fantastic. Unfortunately 12 days later the clutch cylinder valve went which wasn't covered by the warranty. They were nothing but triumphant in sorting it out for me and paid the bill. I would highly recommend the car outlet and I was highly impressed with their professionalism and honestly throughout the whole buying process. Thankyou!
Apurva U
15/07/2018
Customer Review
Very transparent dealer. I generally don't trust car dealers easily as I have had few bad experienced in the past but this time the experience was different. I recommend everyone to visit The Car Outlet if you are looking for a used car. Thanks guys.
Kathy W
14/07/2018
Customer Review
Excellent service, they really go the extra mile to make the whole process of buying a car easy and straight-forward. I was very nervous and anxious about buying, it can be very confusing with all the different options and all the details: model, year, mpg, trade in, checks, finance - it can be very intimidating. The staff at The Car Outlet took the time to explain things to me and were really friendly and helpful. I got the car I wanted at an excellent price, what more could I ask for? I will most definitely be using them again.
Maurice G
08/06/2018
Customer Review
Having looked at a number of vehicles at other companies we made contact with The Car Outlet. We found a company that prides itself in helping the customer find what they require. A very good experience.
James Lyon
06/06/2018
Customer Review
Great service, quick and efficient and good advice on warranty options
Vicki Harvey
24/04/2018
Customer Review
Excellent customer service throughout the whole process of buyer my 9-seater. Steve was so helpful and professional and couldn't have done anymore to help us. Dan was also great when taking us out on the test drive. Ash had been very helpful during all the phone conversations I had leading up to us buying the car. Well done Car Outlet it was a pleasure doing business with you.
Simon Hockley
17/04/2018
Customer Review
Really good dealer friendly and helpful deal was done with no drama.would definitely recommend
Chris A
31/03/2018
Customer Review
Excellent product and excellent customer service would try them again
Kelly L
31/03/2018
Customer Review
So glad we found a reliable garage. Excellent service received from start to finish.....after a bad experience previously, I was skeptical about buying a new car. Steve made me feel at ease, though, and helped us find the right car for us. There was no pressure and I will definitely be a returning customer!
Shared Times ltd
18/03/2018
Customer Review
We purchased a Kia Sedona for our business and we could not be happier with the service from The Car Outlet. The salesmen were not pushy at all, just extremely helpful. We questioned if the cambelt had been changed and they could find no record of it so they offered to include a cambelt change in the service and new MOT prior to purchase. No charge was made for this. They also re-touched the scuffed paint on both front and rear bumpers at no cost to us. After we had paid a holding deposit, the car was immediately taken off their website so there was no chance of a sale to someone else. We found them to be very open, honest and friendly so the whole process was really nice and straightforward. We highly recommend the Car Outlet to anyone looking for an MPV.
Tim Guest
03/03/2018
Customer Review
Outstanding service and assistance. Staff went the extra mile to help me in my circumstances. Tailored service.
Kevin Morriss
14/02/2018
Customer Review
I found the salesman very helpful and the quality of the cars outstanding
Daniele Vozza
03/02/2018
Customer Review
Mazda 5 Sport This is the third vehicle I bought from a garage during my life, but none as good as this one! I have found them helpful, friendly and professional. The mpv on stock were very clean and well presented as well as mine! Would definitely recommend them! Dany